If you have any questions or suggestions we would love to hear from you - please contact us.
Frequently Asked Questions (F.A.Q)
Q. I've lost my serial number/registration code. How can I retrieve it?
We can email your serial number to you again. Click here to retrieve your serial number by email.
Q. My registration code is being rejected.
A. If you have just purchased, please download the trial version again and re-enter your serial number. If the serial is still rejected, please try copy and paste to enter your serial (to avoid mistyping it). To do this, highlight the serial number and press Ctrl+C on your keyboard. Then press Ctrl+V to paste the serial number into the serial number entry box within our label maker software.
Q. I purchased a serial number but cannot find where to enter it.
A. If possible, the software will enter your serial number for you when you purchase. If this is the case you don't need to do anything further, you have the full version already.
Q. I've lost my serial number/registration code.
A. Please email ben@easycoverdesign.com to ask for it to be resent. Please include
your name and email address in your email.
Q. Can I create slimline cd and dvd cases?
A. Yes. Our software supports both standard and slimline covers.
Just choose the format you require from the "New Cover" screen.
Q. Can I print the CD label without printing the jewel case/dvd case cover as
well?
A. Yes. When you click the print button a screen will appear to allow you to choose
the elements you wish to print. Untick the "Cover" option.